Privacy policy

This privacy policy (“Policy”) explains how Vendy (“us”, “we”, or “our”) collects, uses, and shares information about you when you use our website vendy.app (the “Site”) and our mobile application (the “App”) (together, the “Services”).

By using the Services, you agree to the collection, use, and sharing of your information as described in this Policy. If you do not agree with our policies and practices, do not use the Services.

We may change our policies and practices from time to time, and we encourage you to review the Policy whenever you access the Services. If we make any material changes, we will post the revised Policy on this page and may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). By continuing to use the Services after we make changes, you agree to the revised Policy.

Information we collect

We may collect several types of information from and about you when you use the Services.

Information you provide to us

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe to our newsletter, fill out a form, participate in a survey, or communicate with us. The types of information we may collect include your name, email address, phone number, and any other information you choose to provide.

Information we collect automatically

We may also automatically collect information about you when you use the Services. This information may include your IP address, browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below), and the referring website address.

We may also collect information about your location, including location data from your device or IP address.

We may use third-party analytics providers and technologies, such as cookies and web beacons, to help us measure traffic and usage trends for the Services. These tools collect information sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We may also collect information about your use of the Services through our partners.

Information we collect from other sources

We may also obtain information from other sources and combine that with information we collect through the Services. For example, we may receive information about you from third parties for payment processing, targeted advertising, or to enhance the information we have about you in order to better personalize your experience on the Services.

Use of information

In general, we use the information we collect to provide, maintain, and improve the Services, to develop new products and services, and to protect the security of the Services.

Other ways in which we use the information we collect include to:

  • Personalize your experience on the Services;
  • Communicate with you, including by sending you newsletters, marketing communications, or notifications;
  • Process and complete transactions, including payment processing;
  • Administer promotions and surveys;
  • Analyze and understand how you use the Services;
  • Ensure the security of the Services and prevent fraud;
  • Comply with legal obligations and resolve any disputes that we may have.

Sharing of information

We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, advertising, and marketing services. These service providers have access to your personal information only as necessary to perform their functions and are required to keep the information confidential.
  • With third parties for the purpose of targeted advertising. We may share your information, including your location data and online behavior, with third parties in order to deliver targeted advertisements that are more relevant to you.
  • With third parties for the purpose of payment processing. We may share your information, including your payment information, with third parties in order to process transactions and complete payments.
  • With law enforcement or other governmental authorities in response to a legal request, such as a court order or subpoena.
  • With third parties in connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With third parties for the purpose of protecting the security or integrity of the Services.
  • We may also share aggregated or anonymized information that does not directly identify you with third parties for the purpose of research, analysis, or to assist in the development of new products and services.

Cookies

We may use cookies, web beacons, and similar technologies to collect information about your use of the Services and to personalize your experience on the Services. A cookie is a small data file that is transferred to your device. You can disable cookies by adjusting the settings on your browser, but some features of the Services may not function properly if you do so.

Security

We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the internet, or method of electronic storage, is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your choices

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us via the support facility.

You may also have the right to access, update, or delete your personal information. You may also have the right to object to or restrict the processing of your personal information, and to request that your personal information be transferred to another party. To exercise these rights, please contact us via the support facility.

We will respond to your request within a reasonable time period, and in any event, within any time periods required by applicable law. Please note that we may need to retain certain information for record-keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the personal information provided until after the completion of such purchase or promotion).

Children’s privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as soon as possible. If you believe that we might have any information from a child under the age of 13, please contact us via the support facility.

Links to other websites

The Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Contact us

If you have any questions about this Policy, please contact us via the support facility.